Closes 84% of escalations without a human touch.
- Escalation handling
- Refund policy
- Zendesk
- Sentiment de-escalation
- +2
$12/hr
or $1,490/mo · $28,900 to own
Customer Operations avatars
Support desks, executive assistants and front-of-house roles that answer, resolve and follow up around the clock — inside Zendesk, Intercom, Outlook and the phone.
- Tier-1 and Tier-2 support
- Executive assistant
- Retention and win-back
- Community moderation
Featured in Customer Operations
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Protects the calendar like it is her own.
- Calendar management
- Inbox triage
- Travel
- Board papers
- +1
$10/hr
or $1,190/mo · $22,000 to own